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Refund Policy

Entity22 Clothing Refund Policy

Effective Date: 12/01/24

Thank you for choosing Entity22 for your fashion needs. We are committed to ensuring your satisfaction with every purchase. This Refund Policy outlines the terms and conditions for refunds on clothing items purchased through our website.

1. Eligibility for Refund:

a. Damaged or Defective Items: If you receive a damaged or defective clothing item, please contact us within 7 of receiving the product. We may request supporting documentation such as photos to assess the damage or defect.

b. Incorrect Size or Item: If you receive an item in the incorrect size or style, please notify us within 7 of receiving the product. We will arrange for the correct item to be sent to you, and you may be required to return the incorrect item.

c. Cancellation Before Shipment: If you wish to cancel your clothing order before it has been shipped, please contact us as soon as possible. We will process a refund for the full purchase amount.

2. Refund Process:

a. Approval: Refunds are subject to approval by Entity22. We reserve the right to deny a refund if the request does not meet the eligibility criteria outlined in this policy.

b. Refund Method: Approved refunds will be processed to the original payment method used for the purchase. Please allow 7 for the refund to be reflected in your account.

3. Non-Refundable Items:

a. Final Sale Items: Certain clothing items marked as "Final Sale" are non-refundable and cannot be exchanged.

b. Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.

4. Return Shipping:

a. Damaged, Defective, or Incorrect Items: If a return is required, we will provide you with a prepaid shipping label. Please follow the return instructions provided.

b. Non-Eligible Returns: If the return is not due to a damaged, defective, or incorrect item, the cost of return shipping will be the responsibility of the customer.

5. Changes to This Refund Policy:

Entity22 reserves the right to update or modify this Clothing Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

6. Contact Information:

If you have any questions or concerns about our Clothing Refund Policy, please contact us at 22entity2@gmail.com.

Thank you for being a valued customer of Entity22. We appreciate your trust in our brand.